Shipping Information
We want to ensure that your order arrives safely and promptly. Below, you’ll find all the details about our shipping process, available options, and policies.
Order Processing Time
Order Confirmation: Once you place an order, you will receive a confirmation email with your order details. Orders are processed within 7 business days.
Processing Time: We typically process orders Monday through Friday, excluding public holidays. Please note that processing may take longer during peak periods, such as holidays or sales events.
Shipping Methods and Costs
We offer a range of shipping options to suit your needs. Shipping costs are calculated based on your delivery address, the weight of your order, and the shipping method you choose at checkout.
Available Shipping Options:
Standard Shipping
Estimated Delivery: [X–X] business days
Cost: [Insert price or "Free" if applicable]
Expedited Shipping
Estimated Delivery: [X–X] business days
Cost: [Insert price]
Express Shipping
Estimated Delivery: [X] business days
Cost: [Insert price]
International Shipping
We also offer international shipping to select countries. International shipping costs and delivery times may vary based on location. Any customs fees or duties incurred are the responsibility of the customer.
Shipping Destinations
Domestic: We currently ship to all locations within the USA and Canada
International: Coming Soon
If you don’t see your country listed, please contact us at tropotheca@gmail.com, and we’ll check if shipping is possible.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. Simply click on the tracking link for the latest updates on the delivery status of your order.
You can also visit our [Order Tracking Page] and enter your tracking number directly to view the status of your shipment.
Shipping Delays
While we strive to deliver your products as quickly as possible, shipping times may be affected by factors beyond our control, such as weather, holidays, or carrier delays. If you experience any issues with delivery, please reach out to us at tropotheca@gmail.com and we'll assist you in resolving the issue.
Undeliverable Packages
If your package is returned to us due to an incorrect or incomplete address, we will notify you and arrange for a reshipment at your expense. Please double-check your address information before confirming your order to ensure it is correct.
Shipping to P.O. Boxes or APO/FPO Addresses
We currently do not offer shipping to P.O. Boxes or APO/FPO addresses. We recommend providing a standard street address to ensure timely delivery.
Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to reach out. Our customer service team is here to help!
Email: tropotheca@gmail.com
We want to ensure that your order arrives safely and promptly. Below, you’ll find all the details about our shipping process, available options, and policies.
Order Processing Time
Order Confirmation: Once you place an order, you will receive a confirmation email with your order details. Orders are processed within 7 business days.
Processing Time: We typically process orders Monday through Friday, excluding public holidays. Please note that processing may take longer during peak periods, such as holidays or sales events.
Shipping Methods and Costs
We offer a range of shipping options to suit your needs. Shipping costs are calculated based on your delivery address, the weight of your order, and the shipping method you choose at checkout.
Available Shipping Options:
Standard Shipping
Estimated Delivery: [X–X] business days
Cost: [Insert price or "Free" if applicable]
Expedited Shipping
Estimated Delivery: [X–X] business days
Cost: [Insert price]
Express Shipping
Estimated Delivery: [X] business days
Cost: [Insert price]
International Shipping
We also offer international shipping to select countries. International shipping costs and delivery times may vary based on location. Any customs fees or duties incurred are the responsibility of the customer.
Shipping Destinations
Domestic: We currently ship to all locations within the USA and Canada
International: Coming Soon
If you don’t see your country listed, please contact us at tropotheca@gmail.com, and we’ll check if shipping is possible.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. Simply click on the tracking link for the latest updates on the delivery status of your order.
You can also visit our [Order Tracking Page] and enter your tracking number directly to view the status of your shipment.
Shipping Delays
While we strive to deliver your products as quickly as possible, shipping times may be affected by factors beyond our control, such as weather, holidays, or carrier delays. If you experience any issues with delivery, please reach out to us at tropotheca@gmail.com and we'll assist you in resolving the issue.
Undeliverable Packages
If your package is returned to us due to an incorrect or incomplete address, we will notify you and arrange for a reshipment at your expense. Please double-check your address information before confirming your order to ensure it is correct.
Shipping to P.O. Boxes or APO/FPO Addresses
We currently do not offer shipping to P.O. Boxes or APO/FPO addresses. We recommend providing a standard street address to ensure timely delivery.
Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to reach out. Our customer service team is here to help!
Email: tropotheca@gmail.com